We understand the importance of seamless technical assistance in your learning journey, and we’re here to ensure that your experience with our platform is smooth and productive. Whether you encounter issues with accessing course materials, navigating our platform, or any other technical concerns, we’re committed to providing prompt and effective solutions.
For technical support inquiries, please reach out to our dedicated support team through the following channels:
Our support team is available Monday through Friday from 9:00 AM to 6:00 PM (GMT -5). We strive to respond to all inquiries promptly and resolve issues efficiently to minimize any disruption to your learning experience.
Below are some common technical issues that you may encounter along with troubleshooting steps:
Ensure you are entering the correct username and password.Reset your password if you have forgotten it.Clear your browser cache and cookies, then try logging in again.
Check your internet connection. Try accessing the materials from a different browser or device. Contact support if you're still unable to access the materials.
Make sure your browser is up-to-date. Disable any browser extensions that may be causing conflicts. Try accessing the platform from an incognito/private browsing window.
Refresh the page to see if the issue resolves. Check our status page for any ongoing technical issues or maintenance updates. Contact support with details of the error for further assistance.
At Road To Success Trade Tech Academy, we’re committed to providing you with the support you need to succeed. If you have any feedback or suggestions for improving our technical support services, please don’t hesitate to let us know. We’re here to help you on your journey towards success in your chosen field.
